FAQs

Do you have parking?

The neighborhood has street parking, meter parking spots, and plenty of paid parking lots available but Escape Game SD does not own its own parking lot.

How do I get there?

Look for Cabais (3952) or the Escape Game SD A-frame on the street and walk to the back of the building using the walkway next to Cabais. There will be stairs that lead up to the second floor. We are located at 3956.

Location
How do I book?

You can book online or call us at 619-642-0095 to book. Payments have to be settled during the time of booking.

Can I add more slots?

For private (non-corporate) parties, we can potentially accommodate your request depending on the number of additions. Call us at 619-642-0095.

Groups larger than 9?

Yes, we can accommodate large groups up to 400 people per day from opening to closing if there are available slots - we can accommodate 50 people at a given time slot. Call us at 619-642-0095.

Will there be strangers?

If you book some seats but not all, then others may purchase those available seats and be grouped with you during the game.

Do you accept walk-ins?

We accept walk-ins if we have available time slots. However, we reccomend booking in advance.

What's an escape game?

Players work together in a themed room to solve a series a clues, hints, and puzzles to escape from a locked room.

Who can play?

There is no age limit for parties that book an entire room.However, if you are paired with other groups, we recommend at least age 15 or above and accompanied by an adult (18+).

How long does it take?

Game play can take up to 1 hour long. With waivers, introduction, and leaving time to take photos, it could take a total of approximately 1.5 hours for the experience.

My party is late?

We ask that your party arrives 15 minutes prior to your booking start time. We cannot accommodate late parties out of courtesy to following groups. Late parties cannot be rescheduled or refunded.

Can I get a refund

Unfortunately, we do not offer refunds. If you need to change your time please call us at 619-642-0095 at least 48 hours in advance and we will try to accommodate you.

Can I be refused service?

Yes. We reserve the right to refuse service if we deem you as a risk to yourself or others due to but not limited to being intoxicated, injured, or aggressive.